Where Freshness Feels Like Home

Before we arrive: Blot gently with a clean cloth to lift excess liquid. Avoid heat.

Never: Never rub or apply hot water — it sets the tannins permanently.

Before we arrive: Blot immediately to absorb liquid. Keep the area damp, not wet.

Never: Never scrub or use household remedies. They can damage delicate fibres and spread the stain.

Before we arrive: Gently lift any solids, then blot with a cool, damp cloth.

Never: Never use hot water — it melts the chocolate deeper into the fibre.

Before we arrive: Blot with cold water only. Keep the area cool and damp.

Never: Never use warm or hot water — it coagulates and sets blood.

Before we arrive: Lift solids and blot gently. Avoid pressing grease into the fibre.

Never: Never use hot water — it can drive grease deeper into the weave.

Before we arrive: Blot gently with a clean, dry cloth to lift excess ink without spreading. Keep the area dry and note the ink type (ballpoint, fountain, marker) if known.

Never: Never apply alcohol, solvents or stain removers yourself. Incorrect treatment can permanently set the stain. Contact us for professional advice.

Before we arrive: Gently lift excess product. Blot without spreading the pigment.

Never: Never rub — makeup pigments spread and stain surrounding fabric.

Before we arrive: Blot thoroughly and keep the area ventilated.

Never: Never use ammonia-based cleaners — they may encourage pets to return to the same spot.

Before we arrive: Remove solids carefully and blot the area gently.

Never: Never rub sauces or oils — they spread and set quickly.

Before we arrive: Apply ice in a sealed bag to harden the gum, then gently lift away as much as possible without pressing it deeper into the fibre.

Never: Never apply heat or warm water — it melts the gum further into the weave and makes removal far more difficult.